Quality Policy

We at Surface Transport Carriers of India shall aim to achieve and sustain excellence in all our solutions and activities in Transportation of Heavy cargo, Odd Dimensional Cargo, General Cargo, Full Truck Load, Route Survey and 4 PL Services.

We shall always endeavor to produce and deliver superior quality services and maintain credibility in the market for the quality of our deliverables and services all the times.

We are further committed to develop a motivated team with a sense of pride in the organization which will lead us towards being the best as Transportation Firm and work in harmony with the environment and sustainability.

We ensure that all our services/assignments are based on authentic primary and secondary data; appropriate data interpretation, analysis and assessment; practical management plans to ensure that our assessments not only lead to timely regulatory/statutory clearances and compliance management systems but also benefit clients in meeting their long-term environmental and sustainability goals, effectively and efficiently.

To offer highest quality service, we ensure continual improvement by way of regularly updating knowledge of all team members including empanelled experts, through in-house training, literature studies, online references and participation in relevant seminars/workshops.

Performance review of our output and that of our in-house/empanelled experts is done on regular basis through a review mechanism to ensure continual improvement.

Communication with clients is ensured to maintain quality at all times at all levels.

We focus on customer satisfaction by ensuring the highest quality of output; timely completion of assignments; regular communication with clients and updating them of changing regulatory requirements; to ensure that timely clearance is accorded. We are committed to total customer satisfaction and continual improvement in our performance to meet customer expectations at all times.